FAQ's

Below is a list of frequently asked questions and answers related to our services.

1. What is Breadcrumb?

Breadcrumb is a breakthrough technology that provides parents or individuals the ability to view the location of family members from their Smartphone, laptop or office computer 24 hours per day. Breadcrumb is a valuable software service that includes the ability to set up family geographical boundaries like schools, stores, home or any predetermined location. These locations are sometimes called Geo Fences. When a child or pet carrying a Breadcrumb enabled device arrives at or leaves a Geo Fence, you will be notified via text message or a phone call.

2. What are the cell phone provider networks that the Breadcrumb service is available on?

Breadcrumb is superior from other Family locator products because it does run all major cellular service provider networks in the U.S., Canada and Europe. This feature provides complete flexibility for you to have safety and security for all members of your family regardless of age or cell phone service they may be using.

3. How much does Breadcrumb cost?

Breadcrumb is $ 7.95 per month per user.

4. Is special equipment required to use Breadcrumb?

No. Breadcrumb has made our software available on a variety of Smartphones that make it easy for parents and individuals to select the device they prefer the most. See the complete list of the currently qualified phones in the supported devices section of our website.

5. What other kind of GPS devices will the Breadcrumb application run on?

Breadcrumb has created a full suite of specifically designed GPS devices for family members of all ages and needs. We offer a complete range of GPS devices for young children, elderly and your pets with complete flexibility and security for everyone in your family. See our complete list of personalized security devices in the supported devices section of our website.

6. How do I sign up for the Breadcrumb service?

Go to the sign up section on our Home page and submit your email address and phone numbers on the application form and we will send you a link to your phone to download the software in 15 seconds. Yes, it is that easy.

7. How do I set-up Breadcrumb on PC?

Go to Breadcrumbmobile.com website and click on the new member icon.

8. How do I find more details on setting up Breadcrumb and Geo Fences on the Web site?

Go to the member login on the home page and select the How to use Guide.

9. What other features are included with Breadcrumb?

In addition to the complete suite of family networking safety features, Breadcrumb offers a Social Networking service that is rich in useful features. See our social networking section of our web site for additional details.

10. How secure is the Breadcrumb service?

The family owner and participants will have password secure access to the Breadcrumb service through our website. Changes or access to your personalized family site will not be permitted without your password. The Breadcrumb database is encrypted and firewalled to provide the maximum security for client information.

11. How accurate is the Breadcrumb service?

The location information provided by the Breadcrumb technology is generally capable of estimating locations within 9 feet in most cases but may be affected by terrain, satellite visibility or other conditions.

12. How long does it take to locate a Breadcrumb enabled device?

It typically takes a few seconds to locate a Breadcrumb enabled device. However, the duration may vary due to other factors.

13. Can Geo Fences or location be set up from my wireless Smart phone?

Yes, Geo fences and locations can be easily to set up on any of the Breadcrumb supported Smartphones. In addition, Geo Fences can easily be created on your family or home pc.

14. Can the Breadcrumb service be used anywhere in the world?

Yes, the Breadcrumb service is available for use anywhere in the world and is unique from other service provider carrier networks. We recommend an international data plan for use outside the USA.

15. What types of security alerts are available on Breadcrumb?

Breadcrumb provides the ability to create an unlimited number boundary conditions (Geo Fences) that will trigger a text message or email alerts of arrivals or departures from these boundaries. Breadcrumb also supports speed alerts.

16. What kind of mapping system is being used with Breadcrumb?

Breadcrumb uses either Google Maps or Microsoft Virtual Earth.

17. What are the hours of availability for the Breadcrumb Service?

The Breadcrumb service is available 7x 24, 365 days per year.

18. Does the Breadcrumb service have a panic or SOS help function?

Yes, The Breadcrumb service has an emergency help me function on all of the Breadcrumb supported devices.

19. Can I get a Breadcrumb trail of my family activities?

Yes, the Breadcrumb service has the ability to store, track and display a breadcrumb trail of all locations your family members have visited each day.

20. Can I find a lost phone?

Yes, The Breadcrumb service will provide a very accurate location of your missing phone so it can be retrieved if lost or stolen.

21. Can I set up my friends in addition to my family members?

Breadcrumb provides the flexibility to create and view your own private network of friends along with your family members.

22. Does Breadcrumb have any social networking capabilities?

Breadcrumb allows group texting, email, pictures and video sharing with your friends and family on your private network.

23. Can I use my Twitter or Facebook contact information?

Breadcrumb has a built in interface to Facebook and Twitter for easy contact with your friends.

24. Does Breadcrumb require any special cell phone services?

No. However, you must have a data plan that is active on your Smart phone or GPS enabled device to activate the Breadcrumb services.

25. How do I get trained?

Breadcrumb is very easy to use and simple to install service. We provide a detailed How to use guide that will prompt you all the necessary functions on line. Breadcrumb also provides access to our help desk for support when needed.